Privacy Policy

1. Introduction

Vanji ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or book a boat rental with us.

2. Information We Collect

We may collect several types of information from and about users of our services, including:

Personal Identification Information: Name, email address, phone number, and physical address.

Booking and Payment Information: Payment card details (processed securely via our third-party payment gateways), billing address, and transaction history.

Verification Information: Government-issued ID, date of birth, and boating licenses or certifications.

Technical Data: IP address, browser type, operating system, and data collected through cookies and tracking technologies when you use our app.

Communication Records: Information you provide when contacting our customer support team or leaving reviews.

3. How We Use Your Information

We use the information we collect to:

- Process and manage your boat rental bookings and payments.

- Verify your identity and eligibility for specific trips(e.g., age and license requirements).

- Communicate with you regarding your reservation, including sending confirmations, itineraries, and updates.

- Provide customer support and respond to inquiries.

- Improve our website, services, and overall customer experience.

4. Sharing Your Information

- We do not sell or rent your personal information to third parties. We may share your data under the following circumstances:

- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processors, IT support, and marketing agencies.

- Captains and Crew: If you book a crewed charter, necessary details (such as names, contact info, and special requests/allergies) will be shared with the captain and crew to facilitate your trip.

- Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if necessary to protect the rights, property, or safety of [Your Company Name], our customers, or others.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no transmission of data over the internet or electronic storage method is 100% secure.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.